Legal

Privacy Policy

Last updated: May 11, 2026

This Privacy Policy explains how MyFXJournal collects, uses, stores, shares, and deletes your information when you use our website and services.

Nothing here changes the fact that trading is risky and discretionary: analytics, AI-assisted text, or stored patterns are journaling aids. You—not MyFXJournal—decide whether and how you trade or follow any idea you read elsewhere.

Your use of the service is also governed by our Terms and Conditions.

1. Information We Collect

We may collect:

  • Account details such as username, email address, hashed password, and account verification status, and if you use “Sign in with Google,” basic profile identifiers Google shares for authentication (as permitted by your Google settings).
  • Optional onboarding or profile fields you provide (for example trading style, markets, or experience level) when the product asks for them—used to tailor defaults and AI-related context, not as a verified regulatory record.
  • Trading journal data you choose to upload or enter, including trade account names, trade notes, import metadata, symbols, timestamps, pricing, position size, and performance metrics—whether entered manually, imported from files (such as MT5 export spreadsheets or broker CSVs), or ingested through MT5 sync.
  • Derived analytics we compute from your trades (for example session or symbol breakdowns, behavioral-style scores, win-rate or expectancy summaries, “coaching hypothesis” structures, and similar aggregates). These are software outputs, not independent facts about you outside the journal.
  • Weekly check-in or similar reflection fields if you submit them (mood, execution self-ratings, free-text context you type).
  • MT5 sync workflow data if you use that feature, including MT5 sync batch status, linked trade account mapping, MT5 account number, MT5 server, and MT5 investor/read-only credentials submitted for sync. MT5 passwords are encrypted before storage.
  • Operational data such as IP address, browser or device metadata, display timezone, session activity, and logs needed for security, fraud prevention, troubleshooting, and performance.
  • Cookie, session, and similar technical data reasonably required to keep you signed in, protect the service, and remember basic product state.
  • Waitlist or early-access requests where we offer them, including email, stated plan or feature interest, and optional context fields you submit on pricing or signup pages.
  • If paid billing is enabled: limited payment-related metadata from our processor (such as subscription status or customer identifiers at the processor). Payment card numbers are handled by the processor, not stored directly by us in routine flows.
  • Messages you send in optional weekly-review follow-up chat (conversational Q&A), and assistant replies we return, including threaded history stored with that weekly review so the conversation can resume coherently.
  • Persisted AI outputs (for example stored weekly AI review text plus structured payloads used to render or debug them).
  • Email interactions we send or you trigger through the service (verification, onboarding, operational notices about sync, product updates).
  • Feedback, support, and communication content you submit to us.

2. How We Use Information

We use your information to:

  • Provide and improve the MyFXJournal service, including the dashboard, analytics, import tools, replay features where enabled, entitlement or plan gates, and trade account management.
  • Authenticate users, maintain account security, verify email ownership, and prevent abuse.
  • Process file imports and Tradovate CSV imports, ingest MT5-synchronized trades, normalize timestamps where the product supports it, and generate performance analytics, equity views, and related summaries.
  • Compute behavioral-style analytics and coaching-oriented structures from your trade history (pattern and statistics-based), then display them or pass them into AI-assisted features.
  • Incorporate earlier stored context where the product architecture uses it—for example prior weekly AI reviews, summarized trade history windows, onboarding profile fields you saved, weekly check-ins, and prior turns in the same weekly-review chat thread—to keep outputs coherent. This is continuity inside your journal, not a stand-alone audited memory product.
  • Manage and support MT5 sync onboarding, including securely storing submitted MT5 investor/read-only credentials and using them to connect linked accounts for trade-history sync.
  • Operate waitlists, phased rollouts, and (when live) subscriptions or tier changes.
  • Respond to support requests, feedback submissions, and communicate service-related updates. Authorized MyFXJournal staff may access account data, including dashboards, analytics, trade history, AI review history, stored chat transcripts tied to reviews, MT5 sync status, and related account pages, on a read-only basis to diagnose technical issues, investigate abuse, and resolve support requests. Routine troubleshooting access does not include editing your trade data or placing trades.
  • Generate AI-assisted outputs, including weekly AI reviews, optional conversational follow-up tied to a stored weekly review, and reflections shown elsewhere in the app, including troubleshooting using stored prompts and responses tied to failures or quality gaps.

3. AI Processing and Data Sharing

We do not sell personal information. We may share limited data with service providers that help us operate the app subject to appropriate safeguards. Typical categories include: cloud application and database hosting, background task workers and cache/broker infrastructure, email delivery (for example Resend), sign-in with Google (OAuth) when you choose it, and AI model providers (for example OpenAI or an equivalent vendor) for AI-assisted features—each only as needed to run the product you are using. Some infrastructure or MT5-related processing may run on virtual machines or regions separate from the main web app.

If AI-assisted features are enabled, relevant trade data, trade notes, weekly check-in text you provided, profile fields we include in prompts, derived metrics and behavioral-style summaries, prior review or chat context the feature is designed to send, and similar journal-bound material may be transmitted to third-party AI providers strictly to generate requested outputs for your account.

We may retain prompt history, AI response history, weekly-review chat messages, usage metadata, and limited model request metadata so we can display prior outputs, keep chat threads coherent, prevent duplicate generations, troubleshoot failures, and improve feature quality over time.

We do not use your journal data to provide services to other users. Any third-party processing described here is limited to operating, securing, supporting, or improving the MyFXJournal service you use.

4. MT5 Sync Operations

If you use MT5 sync, MyFXJournal may send internal notification emails about your MT5 sync submission, create terminal and configuration records on our infrastructure or virtual machines, and store limited operational metadata needed to set up, sync, troubleshoot, and remove MT5 terminals.

If you submit credentials for a live or real-funded MT5 account, you remain responsible for deciding to connect that account and for the broker or trading consequences of that decision. MyFXJournal uses investor/read-only access for sync workflows and does not use troubleshooting access to place trades or change broker settings.

If a linked user or trade account is deleted before MT5 terminal cleanup is completed, we may retain a limited cleanup-only record for that terminal, such as terminal path, MT5 AppData hash, masked account identifier, server, and cleanup timestamp, until manual cleanup is completed. These cleanup-only records are not used for future MT5 logins or syncing.

5. Data Retention

We retain data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. You can also delete your account and related trade data from the app's account settings, subject to any legal retention obligations that still apply.

Some residual data may remain temporarily in backups, logs, or security systems until those records are rotated or deleted in the ordinary course.

Where MT5 terminal cleanup is still pending, limited cleanup-only MT5 records may remain until that manual cleanup is completed, after which those records may also be removed.

Stored weekly AI artifacts, review-scoped conversational messages, behavioral-style summaries derived in the database, and waitlist or billing metadata follow the same broad rule: kept while your account is active and the feature is in use, adjusted when you delete underlying trades or accounts, and pruned over time in logs or backups as systems rotate.

6. Security

We apply reasonable administrative, technical, and organizational controls to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

If you use MT5 sync, submitted MT5 investor/read-only passwords are encrypted before storage and are used only to support MT5 sync setup and syncing workflows. Do not submit a master password, trading password, or any credential with trading, withdrawal, or account-administration permissions.

You are also responsible for keeping your password confidential and for using a secure device and email account.

7. Your Choices and Privacy Requests

You may update account information from your profile settings. For privacy-related requests, use the Contact page or email support@myfxjournal.com. If possible, choose the "Privacy / Data Issue" category and include the account email plus whether you want access, correction, deletion, or another privacy-related action.

Depending on applicable law, you may also have rights to know what personal information we hold about you, request correction or deletion, and, where applicable, request limits on certain uses or disclosures of sensitive personal information. We may need to verify your identity before acting on a request.

AI-assisted features and MT5 sync are optional. If you do not want new journal content used for AI-assisted outputs, stop using those features and contact us if you want to request deletion of stored AI history (including weekly reviews and review-scoped chat) where applicable. Avoid entering sensitive personal information in trade notes, check-ins, or chat—models may echo or process what you submit.

MT5 sync is optional. If you choose to use it, submit only investor/read-only MT5 credentials for accounts you are authorized to access.

You can also delete individual trade accounts, imported batches, trades, or your full account through in-app controls where available. Deletion actions may permanently remove linked analytics and AI review history associated with that data.

8. Children

MyFXJournal is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. International Processing

Our service providers may process data in jurisdictions other than your own. By using MyFXJournal, you understand that your information may be transferred to and processed in countries where we or our providers operate, subject to reasonable safeguards.

10. Policy Changes

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date on this page.

11. Contact

MyFXJournal is operated from Singapore under the MyFXJournal brand.

If you have questions about this Privacy Policy or your data, use the Contact page.

Public privacy contact: support@myfxjournal.com.